Where to file Grievance against Public Grievance Portal?17 Jun 2012 Share on:
After trying for more than two hours, I have lost the patience and I feel exhausted. Somehow I have gathered energy to write this post.
Before we begin, ere are two screenshots of the Lodge a Grievance Page.
I tried to lodge a grievance against Ministry of Railways but I was not able to submit it. Why? Check this screenshot:-
I got two errors:-
- Description should be less than 4000 characters
- Special Characters are not allowed in Subject description
Those among you who are in IT will say that I must have used special characters and the characters used would be more than 4000. I checked all this, the message that I was trying to post here didn't had any special characters. Moreover, just check the screen shots, and let me know where can I find Subject description?
I have masked the content as I do not want to publish for the sake of anonymity. You can clearly see the following message above the Description text area:-
*Please enter Grievance Description upto 3634 characters
Compare this with the second image above. It clearly means that there are 3634 characters left. For special characters, I would like you to take my word. There are no special characters. I have even removed any full stop, commas, etc or for that matter I have not even included any number.
Now, tell me what should I do? Where shall I file a grievance against the Public Grievance Portal?
- Directorate of Public Grievances (gunnalag.wordpress.com)